We'd like a penned verification from American Airlines to process our cruise insurance declare. Stating the conditions of delays within the working day we traveled to board our ship.
I'm sorry to claim that our knowledge in the AA counter in Newark was less than stellar – Of the two buyer service reps at the counter assisting travellers checking in, a single devoted her time and energy to ONLY Firstclass travellers, and the other girl appeared to do as little as is possible – far too hectic stressing about what everyone else was performing – all except what she might be carrying out! As the line grew for a longer time, the considerably less interested she turned, and her Perspective was horrific – It took us significantly less time to get into the Airport than it did standing in line to examine in! (about one hour with only four men and women in front of us). By the time we stepped up towards the counter – a new consultant got on board – we needed to “calm ourselves down” – you could visualize how the other forty or so persons started to feel behind us! When you continually strive to tell us, you “treatment” with regard to the passenger, which personal could use a bit of Mindset adjustment – or come across her A different placement!
I even attempted calling on the telephone and got nowhere; all I could listen to is usually a recurrent information and when I ask for to talk to client relations, I might get cling up on.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where by I place my bag from the overhead. It absolutely was an embarrassing instant for me And that i frankly did under no circumstances value this flight attendant’s particularly loud and arrogant Perspective.
Okay…I a short while ago bought a ticket to fly solo to see my spouse and children! YAY…. I go through the fantastic print, and clicked on all baggage charges to see if there will be any.
Regretably because of climate I had been unable to get out on the tri cities punctually this previous 7 days. However I'm very pissed off with American Airlines buyer service.
I would like to fly this Monday vs Sat but was informed I could well be billed a cost. That’s extraordinary , looking at I happen to be flying with American for more than six yrs and would hardly ever take into account traveling with any individual else at any time.
American Airlines Shopper service hotline is easily obtainable and client welcoming. Unfortunately, you have to wait about 2 minutes to speak with a purchaser service consultant. You have to listen to a protracted speech about current updates.
Expensive Consumer Service, On September 25 my 12 yr old son, Aaron Silvers was booked on American Airlines flight 1358 flight at three:10PM from Chicago O’hare in path to La LAX airport. He was escorted by a friend in the relatives, Lori Cooper, for the airport and through safety to your gate. To get a price of $one hundred fifty which i Beforehand paid out, your airline certain me that my son might be Risk-free and cared for extremely properly. The flight was introduced delayed when they arrived for the gate. Our family members Close friend, Lori called into her Business to inform them that she was jogging late. The two of them bought some lunch and waited. The flight was on account of depart at 4:15PM, so it wasn’t so inconvenient. They met back again in the gate to board as well as the attendant advised them that the flight was delayed Yet another 50 % an hour or so as a consequence of depart at four:45PM.
I flew from Orlando to Dallas to Las Vegas yesterday and when I obtained house and unpacked, I discovered amongst my objects was lacking from among my checked bags.It absolutely was a shaving kit that was within a zippered pocket on the outside of a bag. I named customer service in Las Vegas and was instructed there is nothing they are able to do.
Luis not merely got us on a flight but update to top notch. This was a large address for us. The flight amount was AA2386 in the event I spelled Luis’s final title Mistaken.
I approached the agent through the identify of “Susan A” and greeted her with a “Great Early morning!” Her reaction was a blank stare like I'd no business enterprise remaining there then a glare Once i asked her if she was readily available.
My partner and i had a flight leaving Richmond Virginia with a final destination of Seattle Discover More Here Washington. We have been acquainted with flying and experienced flown other Airways earlier that week likely to and from many Locations. We experienced all our facts and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt request if those who are flying are armed service personnel so we began in excess of and waited in line to speak to the consultant at the counter. At the time we ended up up within the counter we explained to a Girl guiding the counter that my spouse is during the military and we experienced two baggage to examine in. Thats once we have been knowledgeable that our bags where by above body weight and it would be 250$ extra. We asked for for that Woman to show us where the package pricing is penned. She was not able to provide that information and facts and went on to tell us we could search it up ourselves. My partner that's enlisted while in the U.S. Coast Guard has never experienced to pay for excess or any volume for baggage, on orders or private. My husband gave her the 250$ and that's if the representative we ended up Talking with shortly became really impolite and threatened to cancel our total flight.
I Hope factors don’t get cancelled on the last minute. Myson is really a storm watcher, and is particularly concerned as I am. My mom is owning surgical procedure upcoming week and expects me there Risk-free and sound. You should retain that in your mind. I am intending to do my share of praying and hope this will likely work out.